Contact Us

Secure Communications
At US Chem Shop, we prioritize your privacy and operational security. For inquiries regarding order status, bulk wholesale pricing, or Certificate of Analysis (CoA) requests, please reach out through our secure channels.

Email & Support Tickets
For general inquiries and support, please submit a ticket through your account dashboard or email our support team directly. We aim to respond to all inquiries within 24 business hours.

PGP Encryption
For maximum security and confidentiality, we highly recommend using PGP encryption for all email correspondence. Our public PGP key is available on our website to ensure your communications remain strictly private.

Important Notice:
To maintain strict legal compliance, our support team cannot provide advice on human or animal consumption, dosages, or in-vivo applications. All inquiries must pertain strictly to in-vitro laboratory research, analytical referencing, or forensic applications. Any questions regarding illicit use will not be answered.

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)